SHIPPING & DELIVERY POLICY

GENZEE FIT – YOUR STYLE. YOUR FIT.

Last Updated: November 2026

At GENZEE FIT, we aim to deliver your favorite streetwear products safely and on time. We provide delivery services across Pakistan so you can enjoy your perfect fit wherever you are.

1. Delivery Coverage

We currently offer delivery across Pakistan, including major cities and other serviceable areas.

All deliveries are subject to courier service availability in your location.

2. Order Processing Time

• Orders are generally processed within 1–3 business days after confirmation.

• Orders placed on weekends or public holidays may be processed on the next working day.

• During sales, promotions or high-demand periods, processing may take longer.

• Customers may receive an order confirmation through WhatsApp, SMS or email.

3. Estimated Delivery Time

Our estimated delivery times are:

• Major cities: 2–5 business days.

• Other cities and remote areas: 4–7 business days.

Delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays and other unforeseen circumstances.

4. Shipping Charges

Shipping charges will be communicated at checkout or confirmed before order dispatch.

Delivery charges may vary depending on:

• Delivery location.

• Package weight and dimensions.

• Courier service.

• Promotional shipping offers.

Free shipping may be available during selected promotions.

5. Payment Methods

We aim to provide convenient payment options, including:

• Cash on Delivery (COD), where available.

• Bank transfer.

• Available online payment methods.

For COD orders, customers are requested to keep the exact payment amount ready when the courier arrives.